This coments are opinions from clients who have stayed at Hotel Plaza Santa Lucía

Score

8.1

Comfort
- 80.0%
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
8.0
Services
- 77.3%
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
7.7
Personnel
- 88.6%
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
8.9
Quality/Price
- 82.0%
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
8.2
Cleaning
- 82.7%
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
8.3
Location
- 78.6%
- 1
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
7.9

All surveyed ones 118

Clients Comments

Thomas
Persons travelling alone

29/04/2013 15:09

6.8
70%

1

2

3

4

5
Accommodation
90%

1

2

3

4

5
Personnel
60%

1

2

3

4

5
Cleaning
80%

1

2

3

4

5
Services
50%

1

2

3

4

5
Quality/Price
60%

1

2

3

4

5
Location
Best
I chose the hotel for the reviews on the service,and I have to say the service lived up to the reviews. The quality of my room was alright, my biggest complaint is that I had a problem with the toilet where the water would not stop running, but the staff was very attent at assiting me with the problem. The location isn't bad, 20 minute walk into the center wasn't too bad.
The least liked
Anders
Families

01/04/2013 14:31

7.8
90%

1

2

3

4

5
Accommodation
80%

1

2

3

4

5
Personnel
100%

1

2

3

4

5
Cleaning
60%

1

2

3

4

5
Services
70%

1

2

3

4

5
Quality/Price
70%

1

2

3

4

5
Location
Best
It is in a quiet and clean.
The least liked
Not many restaurants in the area. Staff are nice but they have very poor communication between them. We were given some information by one staff, and later when enquiring with another staff member, we were told he didnt know anything about it. And these happen several times.
Maxim
Friends

11/01/2013 07:07

8.0
80%

1

2

3

4

5
Accommodation
80%

1

2

3

4

5
Personnel
80%

1

2

3

4

5
Cleaning
80%

1

2

3

4

5
Services
80%

1

2

3

4

5
Quality/Price
80%

1

2

3

4

5
Location
Best

The least liked
Philip
Persons travelling alone

10/09/2012 10:59

8.0
80%

1

2

3

4

5
Accommodation
80%

1

2

3

4

5
Personnel
80%

1

2

3

4

5
Cleaning
80%

1

2

3

4

5
Services
90%

1

2

3

4

5
Quality/Price
70%

1

2

3

4

5
Location
Best

The least liked
Alessandro
For Young one

08/05/2012 19:20

7.3
60%

1

2

3

4

5
Accommodation
80%

1

2

3

4

5
Personnel
60%

1

2

3

4

5
Cleaning
70%

1

2

3

4

5
Services
80%

1

2

3

4

5
Quality/Price
90%

1

2

3

4

5
Location
Best
The main problem was the presence of a big group of noisy students, making noise during the night.
The least liked
BRYANT
Friends

09/06/2013 12:02

10.0
100%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
100%

1

2

3

4

5
Cleaning
100%

1

2

3

4

5
Services
100%

1

2

3

4

5
Quality/Price
100%

1

2

3

4

5
Location
Best
amabilité dans l'accueil
The least liked
xxxxxxxxx
Merce
Friends

26/05/2013 20:04

10.0
100%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
100%

1

2

3

4

5
Cleaning
100%

1

2

3

4

5
Services
100%

1

2

3

4

5
Quality/Price
100%

1

2

3

4

5
Location
Best

The least liked
Ana
Families

16/05/2013 09:14

8.1
80%

1

2

3

4

5
Accommodation
90%

1

2

3

4

5
Personnel
70%

1

2

3

4

5
Cleaning
80%

1

2

3

4

5
Services
100%

1

2

3

4

5
Quality/Price
70%

1

2

3

4

5
Location
Best
Relación calidad precio.Ubicación.
The least liked
Estuvo todo bien para el precio que pagamos.
Luis
For Young one

09/05/2013 09:35

7.1
70%

1

2

3

4

5
Accommodation
90%

1

2

3

4

5
Personnel
70%

1

2

3

4

5
Cleaning
60%

1

2

3

4

5
Services
70%

1

2

3

4

5
Quality/Price
70%

1

2

3

4

5
Location
Best
El personal nos ha ayudado mucho para recomendar sitios para comer y lugares de interes.
The least liked
La primera noche habia muchos mosquitos en la habitacion
Julia
For Young one

06/05/2013 10:29

6.8
70%

1

2

3

4

5
Accommodation
70%

1

2

3

4

5
Personnel
70%

1

2

3

4

5
Cleaning
70%

1

2

3

4

5
Services
70%

1

2

3

4

5
Quality/Price
60%

1

2

3

4

5
Location
Best

The least liked
Thierry
Friends

04/05/2013 14:53

8.1
70%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
70%

1

2

3

4

5
Cleaning
90%

1

2

3

4

5
Services
80%

1

2

3

4

5
Quality/Price
80%

1

2

3

4

5
Location
Best

The least liked
JOSÉ
Families

29/04/2013 20:15

8.8
90%

1

2

3

4

5
Accommodation
90%

1

2

3

4

5
Personnel
80%

1

2

3

4

5
Cleaning
90%

1

2

3

4

5
Services
80%

1

2

3

4

5
Quality/Price
100%

1

2

3

4

5
Location
Best
Su ubicación porque estuvimos trabajando el fin de semana muy cerca de allí. No se tarda mucho en llegar al Centro.
The least liked
...
Felipe
Families

29/04/2013 07:56

8.6
90%

1

2

3

4

5
Accommodation
90%

1

2

3

4

5
Personnel
90%

1

2

3

4

5
Cleaning
90%

1

2

3

4

5
Services
80%

1

2

3

4

5
Quality/Price
80%

1

2

3

4

5
Location
Best

The least liked
Maria
Families

24/04/2013 00:16

9.0
90%

1

2

3

4

5
Accommodation
90%

1

2

3

4

5
Personnel
90%

1

2

3

4

5
Cleaning
90%

1

2

3

4

5
Services
90%

1

2

3

4

5
Quality/Price
90%

1

2

3

4

5
Location
Best

The least liked
Mónica
Families

16/04/2013 19:44

7.1
60%

1

2

3

4

5
Accommodation
80%

1

2

3

4

5
Personnel
80%

1

2

3

4

5
Cleaning
70%

1

2

3

4

5
Services
70%

1

2

3

4

5
Quality/Price
70%

1

2

3

4

5
Location
Best
La atención del personal.
The least liked
La habitación tiene una ducha de espacio muy reducido que dificulta bastante la movilidad. Si eres grande no cabes, por propia experiencia. Suerte que viajamos con otras personas y pudimos ducharnos en su habitación.
Aina
For Young one

09/04/2013 15:33

8.3
80%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
100%

1

2

3

4

5
Cleaning
80%

1

2

3

4

5
Services
70%

1

2

3

4

5
Quality/Price
70%

1

2

3

4

5
Location
Best

The least liked
Goblot
Families

02/04/2013 08:26

6.1
40%

1

2

3

4

5
Accommodation
80%

1

2

3

4

5
Personnel
70%

1

2

3

4

5
Cleaning
70%

1

2

3

4

5
Services
40%

1

2

3

4

5
Quality/Price
70%

1

2

3

4

5
Location
Best

The least liked
Anna
Families

25/03/2013 15:16

10.0
100%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
100%

1

2

3

4

5
Cleaning
100%

1

2

3

4

5
Services
100%

1

2

3

4

5
Quality/Price
100%

1

2

3

4

5
Location
Best

The least liked
Antonio
Friends

18/03/2013 00:37

9.3
90%

1

2

3

4

5
Accommodation
100%

1

2

3

4

5
Personnel
90%

1

2

3

4

5
Cleaning
100%

1

2

3

4

5
Services
80%

1

2

3

4

5
Quality/Price
100%

1

2

3

4

5
Location
Best

The least liked
MATIAS
Executives

07/03/2013 10:44

7.5
50%

1

2

3

4

5
Accommodation
90%

1

2

3

4

5
Personnel
50%

1

2

3

4

5
Cleaning
70%

1

2

3

4

5
Services
100%

1

2

3

4

5
Quality/Price
90%

1

2

3

4

5
Location
Best

The least liked

Results per page: Go to page: Next page

Rates and Availability

Best Price Guaranteed
100% payment at front desk
Immediate confirmation

cancel reservations

Location

view larger map

Photos

see all photos

Rates and Availability

Location

Photos

Guarantee Terms and Conditions